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Negotiations are part of everyday life. From haggling at the market to asking for a pay raise to navigating relationship issues, we do it all the time. But there are a few exceptional people who are trained in the art who handle negotiations when stakes are high. What secrets can these men and women who negotiate under the most extreme circumstances reveal? Across four episodes, we meet negotiators who can talk down people armed with explosives, bargain with ruthless Somali pirates, deal with rebels who have stormed an embassy, and confront notorious criminals threatening to kill hostages. We get into the minds of the mediators involved in these life-and-death situations to understand what it takes to navigate a crisis, where one wrong move could prove deadly.